Privacy Policy

Qsweep understands you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our privacy practices. By using or accessing the Services in any manner, you acknowledge the practices and policies outlined in this Privacy Policy, and that we will collect, use, and share your information in the following ways.

Remember that your use of Qsweep's Services is subject to the Terms of Use, which incorporates this Privacy Policy. Any terms we use in this Privacy Policy without defining them have the definitions given to them in the Terms of Use.

What Does This Privacy Policy Cover?

This Privacy Policy applies to Qsweep.com, and all other websites, applications, widgets, products, services, and other offerings (collectively, the "Services") owned and operated by Qsweep and our affiliates and subsidiaries (collectively, "Qsweep") that link to this Privacy Policy. This Policy covers our treatment of the personal information we gather through use of our Services.

What Information Does Qsweep Collect?

We collect information about your use of our Services. We also gather various types of personal information, as explained in more detail below.

Information You Provide to Us

We receive and store any information you knowingly provide to us. If you use the Contact Us feature, or submit a Request for Consultation, we may collect personal information such as:

• Name
• Company Name
• Email Address

Communications with Us

We collect personal information from you when you communicate with us, for example when you request information about our services, or contact our Support team.

Forums and Social Media

Our Services may provide forums, blogs, social media pages, or other channels where individuals can review, talk about their experience using our Services, or "like" or "share" content to social media. Note that content provided for and posted in these channels, including by you, is public and that the processing of your information might be subject to the policies and notices of third parties that make such channels available or index such content.

Information Collected Automatically

Whenever you interact with our Services, we automatically receive and record information on our server logs from your browser or device, which may include your IP address, geolocation data, device identification, the type of browser and/or device you're using to access our Services, and the page or feature you requested.

We do not use cookies, pixel tags, local storage, or similar tracking technologies on this website, and we do not use analytics or advertising service providers. The server log information described above is the only information we collect automatically.

Do-Not-Track

Your browser may offer you a "Do Not Track" option, which allows you to signal to operators of websites and web applications and services (including behavioral advertising services) that you do not wish such operators to track certain of your online activities over time and across different websites. At this time, we do not respond to nor honor Do-Not-Track signals from web browsers.

Information Collected from Third Parties

Third-Party Integrations. We may offer third-party integrations. If you choose to integrate third-party applications with Qsweep, we will collect personal information as part of that integration. Because each third-party service you may choose to integrate collects different personal information, the detail in which information will be collected will be explained during the integration setup process.

Other Sources. We may receive information about you from other sources, including to supplement the information we have collected about you.

How Does Qsweep Use the Personal Information It Collects?

We use the information we collect about you for various business purposes as described below:

• Fulfill your requests for services
• Communicate with you about your inquiries and updates to our Services
• Analyze usage trends and measure the effectiveness of our content and campaigns
• Personalize and improve your experience on the Site
• Engage in marketing or sales outreach
• Provide customized content, offers, or Services, including marketing content via email, postal mail, social media, SMS, or other channels, subject to applicable laws
• Research and develop Services
• Improve and streamline our Services
• Verify your identity and prevent fraud
• Detect security incidents; protect against malicious, deceptive, fraudulent, or illegal activity
• Ensure quality control
• Debug to identify and repair errors
• Enforce our Terms and policies
• Audit or other compliance activities

You can obtain further information on the legitimate interest balancing exercise on request by reaching out to us, to the extent this information is not contained in this Privacy Policy.

To Comply With Our Legal Obligations

We retain and use your information in connection with potential legal claims, and for compliance, regulatory and auditing purposes. For example, we retain information where we are required by law, or if we are compelled to do so by a court order or regulatory body. Also, when you exercise any applicable legal rights you have to access, amend or delete your personal information, we may request identification and verification documents from you for the purpose of confirming your identity. Qsweep may collect and use personal information with your consent. You can revoke your consent at any time (either through our Services directly or by contacting us via [email protected]), though note that you might not be able to use any service or feature that requires collection or use of that personal information.

Sensitive Personal Data

Qsweep does not request, collect, or process sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or sexual orientation.

Automated Decision-Making

Qsweep does not engage in automated decision-making that has legal or similarly significant effect on individuals.

De-Identified, Aggregated and Anonymized Information

We use personal information to create de-identified, aggregated or anonymized information such as: information about demographics, de-identified location information, information about devices used to access our Services, and de-identified, aggregate or anonymized information on transactions on our Services.

Third-Party Websites

We may offer links to third-party websites or Services, which are not controlled by us and not subject to the protections laid out in this Privacy Policy. We do not endorse or approve any third-party website and we encourage our users to read the privacy policy of each service they interact with.

APIs and SDKs

We may use third-party APIs and software development kits ("SDKs"), which may allow third parties to collect personal information about you for various purposes, such as to conduct analytics, provide customized content, or otherwise streamline the Services. For more information about our use of APIs and SDKs, you can contact us.

Will Qsweep Disclose Any of the Personal Information It Receives?

We do not rent nor sell your personal information in personally identifiable form to anyone. Additionally, we disclose personal information as described below.

We may disclose your personal information with third parties as described in this section:

Service Providers. We employ service providers to perform tasks on our behalf, and we need to disclose your information with them in order to provide products or services to you.

When You Request That We Disclose Your Information. We may offer Services, features, or promotions that involve disclosing your information to a third party. If you request or agree to have your information disclosed to a third party as part of a feature or Service, we will disclose that information at your request.

De-Identified Information. We may provide de-identified, aggregate or anonymized information to our partners, including usage information to help our partners understand how often and in what ways people use our Services, so that they, too, can provide you with an optimal online experience. Before we disclose this information, we take reasonable efforts aligned with industry best practices to ensure that this information cannot identify you.

Affiliates. We may disclose your information to our affiliated companies.

Business Transfers. We may choose to buy or sell assets, and may disclose and/or transfer customer information in connection with the evaluation of and entry into such transactions. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, personal information could be one of the assets transferred to or acquired by a third party. In this respect, we shall notify you and provide the option not to include your personal information.

Protection of Company and Others. We reserve the right to access, read, preserve, and disclose any information that we reasonably believe is necessary to comply with law or court order; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of Company, our employees, our users, or others.

International Data Transfers

We may transfer information about you anywhere in the world, including transferring information we collect about you to recipients outside of the United States where our global headquarters are located. These countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer or disclose your personal information to other countries, we will protect that information as described in this Privacy Policy.

We comply with applicable legal requirements providing adequate safeguards for the transfer of personal information to countries other than the country where you are located. You may contact us as specified in the sections below to obtain a copy of the safeguards we use to transfer Personal Information outside of the United States.

Children's Information

As noted in the Terms of Use, we do not knowingly collect nor solicit personal information from anyone under the age of 18. If you are under 18, please do not attempt to use our Services or send any personal information about yourself to us. If we learn that we have collected personal information from a child under age 18, we will delete that information as quickly as possible. If you believe that a child under 18 may have provided us with personal information, please contact us.

Is Personal Information About Me Secure?

We endeavor to protect your personal information we hold in our records, but unfortunately, we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.

What Are My Privacy Rights and Choices?

You can always opt not to disclose information to us, but keep in mind some information may be needed to use our Services.

Opting Out of Communications

If you no longer wish to receive electronic communications from us, click the unsubscribe link at the bottom of the email or follow opt-out instructions provided in other communication channels. Note you may still receive transactional emails from us. We process requests to be placed on do-not-mail and do-not-call lists as required by applicable law.

Data Rights

Subject to the requirements of applicable law, you may also have privacy rights including:

• Data access and portability: You may have the right to receive a copy of the data and related information we have about you and request us to transfer all or some of this data to a third party.
• Correction of data: You may request that we update or rectify information we have about you.
• Deletion of data: You may request that we delete information we have about you.
• Restriction of or object to processing: You may have the right to opt in or opt out of certain uses of your data or to object to all processing of your data.

If you would like to exercise any of these rights, please contact us. We will process your request in the time and manner required by law. To protect your privacy, we may take steps to verify your identity before fulfilling your request, such as confirming your email address. The rights above may be limited in some circumstances, for example if fulfilling your request would reveal personal information about another person, where they would infringe the rights of a third party (including our rights) or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping. We will inform you of relevant exemptions we rely upon when responding to your request.

Non-Discrimination. You have the right not to receive discriminatory treatment for the exercise of your privacy rights. If you have questions about your data rights, reach out to our data protection officer at [email protected]. In the event you have unresolved concerns, you also have the right to contact your local data protection authority.

Data Retention

We generally retain personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, financial, or reporting obligations, to establish or defend legal claims, or for compliance and protection purposes.

To determine the appropriate retention period for personal information, we may consider factors such as:

• The amount, nature, and sensitivity of the personal information
• The potential risk of harm from unauthorized use or disclosure of your personal information
• The purposes for which we process your personal information
• Whether we can achieve those purposes through other means
• Applicable legal requirements

When we no longer require the personal information we have collected about you, we may either delete it, anonymize it, or isolate it from further processing.

Will Qsweep Change this Privacy Policy?

We're constantly trying to improve our Services, so we may need to change this Privacy Policy from time to time as well, but we will alert you to material changes by placing a notice on the https://www.qsweep.com website, by sending you an email, and/or by some other means.

By using the Services after any changes to the Privacy Policy have been posted, you agree to the new Privacy Policy.

Notice for California Residents

We do not sell or share personal information of California residents. California residents may request information about our disclosure of personal information to third parties for their direct-marketing purposes.

Rights and Choices

Authorized Agents. You may designate an authorized agent to exercise your California privacy rights. Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal data. You may also make a verifiable consumer request on behalf of your minor child. To designate an authorized agent, please contact us.

If you are a California resident and would like to exercise any of your privacy rights, please contact us. We will process such requests in accordance with applicable laws.

Limit Processing of Sensitive Personal Data. As described above, we do not collect or process sensitive personal information, so there is no such processing for you to limit.

Accessibility

This Privacy Policy webpage uses industry-standard technologies and was developed inline with the World Wide Web Consortium's Web Content Accessibility Guidelines (v. 2.1). If you wish to print this Policy, you may do so from your web browser or by saving the page as a PDF.

Notice for Colorado, Connecticut, and Virginia Residents

In addition to the rights listed above, residents of Colorado, Connecticut, and Virginia may submit requests to opt-out of their personal information being used for targeted advertising purposes and profiling.

What If I Have Questions About This Policy?

If you have any questions or concerns regarding our privacy policies, please contact us at [email protected].